Frequently Asked Questions
Everything you want to know about Sortula — from getting started to advanced features
General Questions
Sortula is a service for saving links, texts and posts; the model writes a summary, assigns tags and a category, estimates shelf life and pulls out an action list.
Who it is for: people who save a lot and cannot find it later. Developers, researchers, writers, marketers — anyone with more bookmarks than time.
What sets it apart: scheduled relevance checks and search by meaning across the whole library.
A regular bookmark manager stores the link. Sortula reads it: writes a summary, assigns tags and a category, estimates when the material will go stale and pulls out the steps.
Afterwards a bookmark can be found by meaning, not only by words from its title, and outdated ones show up in the Relevance section.
Almost anything useful:
Articles and blog posts — automatic summarization and categorization
Social media posts — forward directly from Telegram
Images — saved (content recognition — in development)
Text notes and quotes — your own thoughts
YouTube videos — in development
PDF documents — in development
Just send anything to @SortulaManagerBot — AI automatically detects the type and processes it.
Yes! The Free plan is free forever — no hidden fees, no card required.
What's included:
Unlimited saves — no cap on the number of bookmarks
Semantic (smart) search — find by meaning, not only by words
Telegram bot @SortulaManagerBot — save in one tap
Web app — access from any device
AI analysis of your first 20 bookmarks — see summaries, tags and categories on your own links
After that bookmarks are saved and wait for analysis. Want every bookmark analyzed? Get PRO — 500 analyses per month.
Billing & Subscription
Payments are processed by RollyPay. Available payment methods:
SBP (Fast Payment System) — instant payment via bank app
Bank cards — Visa, MasterCard, MIR (including all Russian bank cards)
Cryptocurrency — USDT
All transactions are SSL encrypted.
A subscription is bought for a month or a year and does not renew automatically: once the period ends, you can renew it in your dashboard. Nothing to cancel — no money is taken automatically.
After the subscription ends:
Access remains until the end of the paid period
All items stay in place
The account moves to the Free plan
No penalties — we're confident in service quality.
Yes! For refund, fill out the contact form with subject «Refund» — we'll process within 3 business days.
When you get PRO, all queued bookmarks are analyzed (within 500 per month, newest first) and every new one.
When the paid period ends — 3 grace days, then the account moves to FREE:
Everything you saved stays — nothing is deleted (saves are unlimited on any plan)
Finished analyses remain available
New bookmarks are saved and wait for analysis — PRO will process them when you return
Yes:
Annual PRO is 2490 ₽ for 12 months, i.e. 208 ₽ a month instead of 299 ₽. Three months cost 799 ₽ (266 ₽ a month).
AI Features
Available on the PRO plan.
How it works:
1. When you save, the model determines the content type and its shelf life:
• Evergreen (classics, recipes) — rechecked yearly
• Technical (guides, documentation) — quarterly
• News — monthly
2. On schedule, Sortula rereads the material and decides whether it is outdated.
3. If it is, you see a warning on the bookmark and in the Relevance section.
Example: a five-year-old router setup guide gets an “outdated” mark with a note on what changed.
Many articles contain useful tips scattered throughout the text. Sortula extracts key ideas into a convenient format.
Example: article «10 Ways to Boost Productivity» (3000 words) → main points:
• Evening planning for the next day
• Pomodoro technique for focus
• Minimizing distractions
• Prioritizing difficult tasks
Each idea — a specific tip you can apply immediately.
Other services don't extract key ideas — the article just sits there unread.
Long article → short summary in seconds.
How it works:
Send a link → AI loads and analyzes text
Neural network highlights key points and facts
Creates brief summary (100-200 words)
Result — in 3-5 seconds
A 5000-word article (15 min read) → 150-word summary (30 seconds).
Time savings: 30x faster.
Popular sources (Habr, VC, Medium) are cached — repeat summarization is instant.
Regular search looks for exact words. Smart search understands meaning.
Example: you search «how to learn English».
Regular search: only finds articles with words «learn English».
Sortula smart search: also finds:
• «foreign language learning methods»
• «best apps for English»
• «how I learned a language in a year»
This works thanks to vector embeddings — AI converts text into mathematical vectors and searches for similar meanings, not letters.
Sortula picks the models for each task itself; nothing to configure.
FREE — analysis of your first 20 bookmarks ever: summary, tags, categories; semantic search without limits.
PRO — 500 analyses a month and scheduled relevance checks.
We switch models based on measurements on our own bookmarks.
AI automatically analyzes content and assigns relevant tags and categories.
Auto-tags:
• AI reads the article and identifies key topics
• Creates tags based on content (topics, concepts, tools)
• You can edit or disable auto-tags
Smart categories:
• AI determines content type (tutorial, news, recipe, research)
• Automatically organizes into categories in your library
• Learns from your manual corrections — becomes more accurate over time
Example: saved an investing article — AI adds tags «Finance», «Investing», «Personal Budget» and places it in «Finance» category.
Telegram Bot
Setup is simple:
1. Register at sortula.ru
2. Go to Settings → Telegram
3. Get your activation code
4. Find @SortulaManagerBot in Telegram
5. Click «Start» and enter the code
Done! Now you can send content directly to the bot.
The bot accepts:
Links — automatically loads, summarizes, categorizes
Text — saves as a note with tags
Forwarded messages — saves with source
Images — saved (content recognition — in development)
Documents (PDF, DOC) — processing in development
Video — processing in development
AI automatically detects type and chooses the best processing method. Just send — we'll figure it out!
Currently @SortulaManagerBot is primarily used for quick content saving.
Content management commands are planned for upcoming updates.
For full management (editing, deleting, search) use the web dashboard — it's more convenient for large volumes.
Telegram means speed and convenience in the moment:
1-second saving — forward and forget
Always at hand — Telegram is already open
Forwarding from chats — saw something useful in a group → forwarded to bot
Saving with context — add a comment when forwarding
Web dashboard is better for:
Viewing entire library
Working with categories
Deep search and filtering
Use both tools — they complement each other!
Security & Privacy
Security is our priority. Multi-level protection:
Encryption — all data transmitted via HTTPS (TLS 1.3)
Passwords — hashed with bcrypt algorithm, we can't see them
Servers — physically located in Russia
152-FZ compliance — full compliance with personal data law
Backups — daily backup
Monitoring — 24/7 security monitoring
Only you.
Our principles:
We don't sell personal data to advertisers
We don't share with third parties (except as required by law)
Employees can't access saved content
Support can see metadata (item count, dates) for troubleshooting, but not content.
Anonymized data about content topics may be used for relevant contextual advertising.
Yes, this is your right under 152-FZ.
To delete your account contact support — we'll process the request within 3 business days.
What happens:
All saved items permanently deleted
All personal data deleted
Subscription canceled (no refund)
Process takes up to 30 days (technical deletion from all systems)
After deletion, recovery is impossible.
AI analyzes your content only to provide service features: categorization, summarization, search.
Usage for model training:
FREE — anonymized data may be used to improve AI (stated in terms)
PRO — your data is NOT used for training. Guaranteed.
All AI models run on our servers in Russia.
Support
Use our contact form to reach support — we'll answer any questions about the service, billing, technical issues, or suggestions.
If something doesn't work:
1. Check your internet connection
2. Try refreshing the page
3. Clear the browser cache
4. Contact support with a description of the problem
E-mails are answered by the people who build the product; we learn about outages from monitoring and fix them without waiting for reports.